EM-Assist is a special company with an important mission and purpose, and we all feel good about the work we perform. Through our efforts, we support the United States government and its departments in their missions, protect and improve our environment, and save taxpayers money.
We believe a positive working relationship among all employees makes for a more enjoyable, rewarding, and successful firm. We have established specific mutual expectations to cultivate our positive and enthusiastic work environment.
What You Can Expect From EM-Assist
EM-Assist will provide the most exciting, challenging, and rewarding workplace environment and professional experience possible. Our management team will keep all employees informed of the progress of EM-Assist, as well as the company's overall goals and objectives. The company will promote an atmosphere in keeping with EM-Assist's mission, vision, and values.
We compensate all employees according to their value, effort, and contribution to the success of our business. Our leadership team and project managers review compensation, employee benefits, and working conditions regularly with the objective of being competitive in these areas, adhering to sound business practices, and remaining consistent with our corporate values.
The company will promote employees on the basis of ability and merit and will, whenever practical, make promotions or fill vacancies with current employees.
We will select people on the basis of skill, training, ability, attitude, and character without discrimination with regard to age, sex, color, race, creed, national origin, religious persuasion, marital status, political belief, or a disability that does not prohibit performance of essential job functions. The company will respect individual rights, treat all employees with courtesy, and maintain mutual respect in our working relationships.
EM-Assist will ensure employees have an opportunity to discuss any issue or problem with managers or executives. To the extent practicable, we will take prompt and fair action on any complaint which may arise in the everyday conduct of our business, and, in the spirit of continuous improvement, we will take corrective actions to avoid repeating any mistakes we may make along the way.
What EM-Assist Expects From You
EM-Assist needs your help in making each working day enjoyable and rewarding. Your first responsibility is to know your own duties and how to do them promptly, correctly, and with enthusiasm. You are expected to cooperate with management and your fellow employees and to maintain a good team attitude. Your actions and attitude are expected to contribute to the core tenets that shape why clients choose EM-Assist as their trusted partner.
Consistent delivery of quality services ensures client satisfaction and our continued success, making quality an essential objective in everything we do. Since our clients ultimately determine what is meant by quality, you are expected to listen carefully to each client’s goals, understand their requirements, follow our quality procedures, and help your team deliver superior results.
Interactions with fellow employees, teaming partners, and clients, and how you accept direction, can affect the success of your whole department. In turn, the performance of one department can impact an entire service line or long-term client relationship. Consequently, whatever your position, you have an important assignment: perform every task to the very best of your ability to consistently deliver the right results.
You are encouraged to grasp opportunities for personal development offered to you. We will help by providing insight on how you can perform to the best of your ability to meet and exceed the company’s expectations. However, your personal efforts, your values, and your desire to develop your skills are what will shape your successful career at EM-Assist.
EM-Assist strongly believes you should have the right to make your own choices in matters that concern you. We believe in direct access to management; EM-Assist is a company where you can approach your manager, or any member of management, to discuss any problem or question. We want and expect you to voice your opinions, contribute your suggestions, and devote your efforts to improving our team and our company.
You help create the safe, enjoyable, and rewarding work environment that we all prefer. If we all meet our objectives, the result will be superior outcomes for our clients, better performance for the company, and increased personal satisfaction for you.